These controversies regarding the relationships amongst citizenship pressure, OCBs and CCBs might be because of the ways that OCBs are calculated. Within the literature, OCBs have often been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to identify the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4