These controversies regarding the relationships between citizenship pressure, OCBs and CCBs may be due to ways that OCBs are measured. In the literature, OCBs have normally been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to recognize the behavioural motivations fundamental OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4